POPULAR QUESTIONS

FREQUENTLY ASKED QUESTIONS

Where is your business located?

Purple is a registered limited liability company in Egypt with headquarters in Cairo. Additional details about company as below: 

3 Makram Ebeid, Nasr City
6th Floor, Apartment 17, Unit K
Cairo, Egypt, 11765

How can we work together?

We're an all-in-one website builder platform on a monthly subscription. Try free, pick a plan, and launch the website you've always wanted seamlessly.

We're also offering 24/7 real support that acts as your extended in-house team. To open a support ticket, simply email our staff at support@getpurple.co.

What payment methods do you accept?

We accept all major credit cards and debit cards, including Visa, Mastercard, American Express, and Discover. It is also possible to pay with Mobile Wallets, Bank transfer, or PayPal. You also have the option to setup an automatic recurring payment to be automatically deducted from your card every month.

How to start a free trial?

As simple as that; sign up for 14 days free trial at this link: https://mypurple.site/register

How do I cancel the service?

Cancelling your Purple plan is simple. You can do it yourself, by navigating to the "services" section on your account with us and request cancellation. We guarantee no contracts and no hidden fees. You're free to cancel the service at anytime.

GETTING IN TOUCH

WE'RE AN EMAIL AWAY

Technical Support:
support@getpurple.co

Billing Inquiries:
billing@getpurple.co

Sales & Partnerships:
sales@getpurple.co

Career Opportunities:
careers@getpurple.co

Abuse Reports:
abuse@getpurple.co